Privacy Policy

Effective Date: August 5, 2026

Primrose Preschool (“Primrose Preschool,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit or use our website, https://primrose-preschool.com, including when you submit an inquiry, request a tour, or submit an enrollment/admission form.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

 

Who We Are

Primrose Preschool

Unit 102, 2240 Argentia Rd
Mississauga, ON L5N 2K7
Canada

Phone: (905) 555-0142
Email: info@primrose-preschool.com

For general inquiries, you may also contact us through our website’s contact page.

 

Information We Collect

We collect personal information that you voluntarily provide to us through our website.

Depending on how you interact with our website, this may include:

  • First name

  • Last name

  • Email address

  • Phone number

  • Information contained in messages or inquiries you submit

  • Information you provide through a tour request

  • Information you provide through an enrollment or admission inquiry

We only request information that is reasonably necessary for the purposes described in this Privacy Policy.

Information You Provide Through Forms

Our website may contain:

  • Contact/inquiry forms

  • Request-a-tour forms

  • Enrollment/admission forms

When you submit information through one of these forms, the information may be transmitted to our designated email address and stored within our WordPress website/database.

Please do not submit sensitive personal information through general website forms unless specifically requested by Primrose Preschool through an appropriate and secure process.

 

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, analytics technologies, and similar technologies.

This information may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Approximate geographic location

  • Pages visited

  • Referring website

  • Date and time of visits

  • Time spent on pages

  • Website interactions

  • Other technical or usage information

This information is generally used for website operation, security, performance monitoring, analytics, and improving the website.

 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files placed on your device that can help websites remember information about your visit and understand how visitors interact with a website.

We may use:

Necessary Cookies

These cookies may be necessary for the website to function properly and may support functions such as security, form functionality, navigation, and basic website operation.

Analytics Cookies

We use analytics technologies, including Google Analytics 4 (GA4), to understand how visitors use our website.

Analytics information may help us understand:

  • Which pages visitors view

  • How visitors navigate the website

  • How visitors arrive at our website

  • How long visitors interact with our website

  • General website performance

  • General visitor trends

Marketing/Advertising Technologies

Our website may use technologies provided by third parties, including Meta/Facebook technologies, where configured on the website.

At present, Primrose Preschool does not use remarketing services for advertising purposes and does not display advertisements on its website.

Because website configurations can change, this Privacy Policy may be updated if our use of cookies or tracking technologies changes.


Google Analytics, Google Tag Manager and Google Search Console

We use Google services to help us understand and manage website performance.

These may include:

  • Google Analytics 4

  • Google Tag Manager

  • Google Search Console

Google Analytics may collect information about website usage through cookies and similar technologies.

Google Tag Manager is used to manage website tags and may facilitate the deployment of analytics and other website technologies.

Google Search Console provides information about how our website appears and performs in Google Search. It generally provides website-level search and performance information rather than being used by Primrose Preschool as a tool to collect information directly from website visitors.

Third-party services such as Google may process information according to their own privacy policies and terms.

Third-Party Services and Embedded Content

Our website may use or embed services provided by third parties, including:

  • Google Maps

  • YouTube

  • Vimeo

  • Google Fonts

  • Meta/Facebook

  • Google Analytics

  • Google Tag Manager

  • Google Search Console

  • WordPress

  • Elementor

These services may collect or process certain information when their content, functionality, or technologies are loaded or used.

For example, embedded maps and videos may cause your browser to communicate with the third-party provider. Third parties may use cookies or similar technologies in connection with their services.

We encourage visitors to review the privacy policies of these third-party providers for more information about their data practices.

How We Use Personal Information

We may use the personal information we collect to:

  • Respond to inquiries

  • Respond to requests for information

  • Respond to requests for a school tour

  • Respond to enrollment or admission inquiries

  • Communicate with parents, guardians, prospective families, and other visitors

  • Provide information about our preschool programs and services

  • Process and manage communications submitted through our website

  • Maintain and improve our website

  • Analyze website usage and performance

  • Protect the security and integrity of our website

  • Detect and prevent fraudulent, malicious, or unauthorized activity

  • Comply with applicable legal and regulatory obligations

  • Establish, exercise, or defend legal claims where necessary

  • Carry out other purposes that are reasonably related to the purposes for which the information was collected

We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

Email Communications

When you submit an inquiry, request a tour, or provide your contact information through one of our website forms, we may use your email address to respond to your request.

Our emails may include:

  • Responses to inquiries

  • Responses to tour requests

  • Responses to enrollment/admission inquiries

  • Other communications directly related to your interaction with Primrose Preschool

We do not currently use information collected through our website to send unrelated promotional email marketing campaigns.

If you no longer wish to receive communications from us, you may contact us at:

info@primrose-preschool.com

How We Share Personal Information

We do not sell your personal information.

We may disclose personal information where reasonably necessary to operate our website and business, including to:

  • Website hosting providers

  • Website technology providers

  • Analytics providers

  • Email and communication service providers

  • Website maintenance or technical service providers

  • Other service providers acting on our behalf

These service providers may process personal information only as reasonably necessary to provide their services.

We may also disclose information:

  • When required by law

  • In response to a valid legal request

  • To protect our rights, property, or safety

  • To protect the rights, property, or safety of others

  • To detect, investigate, or prevent fraud or security incidents

  • In connection with a business transaction, merger, reorganization, acquisition, or sale of assets, where permitted by applicable law

 

Children’s Privacy

Our website is intended primarily for parents, guardians, prospective families, and other adults.

We do not knowingly solicit or collect personal information directly from children under the age of 13 through our website.

Because Primrose Preschool is a preschool, parents or legal guardians may voluntarily provide information relating to a child when making an enrollment, admission, or other inquiry.

Where a parent or legal guardian provides information about a child, we use that information only for the purposes for which it was provided and in accordance with applicable privacy laws.

If you believe that a child has provided personal information directly through our website without appropriate authorization, please contact us at:

info@primrose-preschool.com

We will take reasonable steps to review and address the matter.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, respond to inquiries, provide services, maintain appropriate business records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate interests.

The specific retention period may vary depending on:

  • The nature of the information

  • The purpose for which it was collected

  • Whether you continue to communicate with us

  • Applicable legal or regulatory requirements

  • Our legitimate business requirements

When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

International and Cross-Border Data Transfers

Some of the third-party service providers we use may process or store information outside Canada, including in the United States or other jurisdictions.

As a result, personal information submitted through our website may be processed in a jurisdiction whose privacy laws may differ from those in Ontario or Canada.

Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for the handling of personal information transferred across borders.

Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have certain rights regarding your personal information.

You may contact us to:

  • Request access to personal information we hold about you

  • Ask what personal information we have collected

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, subject to applicable exceptions

  • Withdraw consent where processing is based on consent

  • Request that we stop or limit certain communications

  • Ask questions about how your information is collected, used, or disclosed

  • Raise a concern about our handling of your personal information

To make a request, contact:

Email: info@primrose-preschool.com
Phone: (905) 555-0142

You may also contact us through our website’s contact page.

We may need to verify your identity before completing certain requests in order to protect personal information from unauthorized disclosure.

Canadian Privacy Rights

Primrose Preschool is located in Ontario, Canada, and seeks to handle personal information in accordance with applicable Canadian privacy laws.

Depending on the circumstances, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) may apply to the collection, use, or disclosure of personal information, including certain commercial activities and cross-border transfers.

PIPEDA is based on principles including accountability, identifying purposes, consent, limiting collection, limiting use/disclosure/retention, accuracy, safeguards, openness, individual access, and challenging compliance.

Where applicable, you may request access to personal information we hold about you and request correction of inaccurate information.

We will handle privacy requests in accordance with applicable law.

 

European Privacy Rights — GDPR

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction where the General Data Protection Regulation (“GDPR”) or equivalent privacy legislation applies to our processing of your personal information, you may have additional rights.

Depending on the circumstances, these rights may include:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

  • Rights relating to automated decision-making and profiling, where applicable

  • The right to withdraw consent where processing is based on consent

These rights are subject to applicable legal conditions and exceptions.

Legal Bases for Processing

Where GDPR applies, we may process personal information on one or more of the following legal bases:

Consent:
Where you have provided consent for a specific processing activity.

Contract or steps prior to a contract:
Where processing is necessary to respond to your request or take steps at your request.

Legitimate interests:
Where processing is necessary for legitimate business interests and those interests are not overridden by your privacy rights.

Legal obligation:
Where processing is necessary to comply with applicable legal requirements.

If you wish to exercise a GDPR right, contact:

info@primrose-preschool.com

 

California Privacy Rights — CCPA/CPRA

If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to Primrose Preschool, you may have certain rights regarding your personal information.

These may include the right to:

  • Know what categories of personal information we collect

  • Know the purposes for which personal information is collected or used

  • Request access to personal information

  • Request deletion of personal information, subject to legal exceptions

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information

  • Limit certain uses or disclosures of sensitive personal information where applicable

  • Receive equal treatment for exercising applicable privacy rights

California law provides these rights to eligible California residents subject to applicable requirements and exceptions.

Sale or Sharing of Personal Information

We do not sell personal information.

We also do not currently use personal information for cross-context behavioral advertising or remarketing.

Accordingly, we do not provide a “Do Not Sell or Share My Personal Information” mechanism because we do not currently sell or share personal information in the manner described by the CCPA.

If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

California Privacy Requests

California residents may submit applicable privacy requests by:

Email: info@primrose-preschool.com
Phone: (905) 555-0142
Website: https://primrose-preschool.com

We may take reasonable steps to verify the identity of the person making a request before providing or deleting personal information.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

 

California Online Privacy Protection Act — CalOPPA

To the extent CalOPPA applies, this Privacy Policy describes:

  • The categories of personal information we collect

  • The purposes for collecting and using personal information

  • How we share personal information

  • Our use of cookies and analytics technologies

  • How users may contact us regarding their personal information

  • How users may request changes to their personal information

  • How users may request deletion of their personal information

We do not currently respond to browser “Do Not Track” signals by altering our collection practices.

If our practices regarding Do Not Track or similar browser signals change, we will update this Privacy Policy accordingly.

 

Do Not Track

Some web browsers offer a “Do Not Track” setting that allows users to communicate a preference regarding the collection of information about online activities.

Our website does not currently respond to Do Not Track signals in a standardized manner.

You can control certain cookies and tracking technologies through your browser settings and, where available, through controls provided by third-party services.

 

Links to Other Websites

Our website may contain links to websites or services operated by third parties.

These third-party websites have their own privacy policies and practices.

Primrose Preschool is not responsible for the privacy, security, or content practices of third-party websites.

We encourage you to review the privacy policy of any third-party website before providing personal information.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our services

  • Changes to our website

  • Changes in our privacy practices

  • Changes to applicable laws or regulations

  • Changes to third-party services or technologies

When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to periodically review this page to stay informed about how we handle personal information.

 

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Primrose Preschool handles personal information, please contact us.

Primrose Preschool

Unit 102, 2240 Argentia Rd
Mississauga, ON L5N 2K7
Canada

Phone: (905) 555-0142
Email: info@primrose-preschool.com

You may contact us to:

  • Ask what personal information we hold about you

  • Request access to your information

  • Request correction of inaccurate information

  • Request deletion of your information, where permitted

  • Withdraw consent where applicable

  • Ask us to stop sending you communications

  • Ask questions about our privacy practices

  • Raise a privacy concern

We will review and respond to privacy requests in accordance with applicable law.

 

Last Updated: August 5, 2026